Frequently asked questions
Why choose Spain for medical treatment?
Why SurgeryEuropa?
What medical services does SurgeryEuropa offer?
Can I trust the physicians that will attend me?
I do not speak Spanish. How can I communicate with the physicians?
What if I must postpone my trip due to personal reasons?
What if in the pre-surgical consultation the physician resolves that I cannot undergo the treatment?
What happens if there are complications?
What if I decide to leave from Spain earlier than recommended?
What if I decide to stay longer in Spain?
Why choose Spain for medical treatment?
Because in Spain you will find top quality physicians and medical facilities equipped with the most modern technology on a par with the best hospitals in the United States.
In Spain, we have the established infrastructure and the professional qualifications for offering high quality medical assistance to patients from other countries for a lower price than in the rest of Europe and the United States and Canada.
Spain borders on France, Portugal and the Mediterranean Sea. It is considered by many to be one of the most beautiful countries for tourist travel. If your circumstances allow you an opportunity for tourism, either pre or post surgery, you have many wonderful choices.
^top
Why SurgeryEuropa?
Because we offer the highest level orthopedic surgical care, in a safe, first world environment, at an affordable price.
And you can also enjoy the beautiful surroundings of the city of Valencia.
What medical services does Surgery Europa offer?
Surgery Europa is specialised in providing Orthopedic Surgery treatments. You can find a detailed list of the procedures performed by our team.
The prices quoted will include all the medical expenses related to your procedure (pre-op tests, surgery, joint implants, surgeon´s fee, anesthesiologist fee, hospital stay, drugs prescribed after the procedure, post-op visits).
Can I trust the physicians that will attend me?
SurgeryEuropa is neither a service provider nor an intermediary company: SurgeryEuropa is made of board certified MD's, trained according to international standards and practices comparable to those operating in the United States, UK and Canada. Our Chief Orthopedic Surgeon will either personally perform the surgical procedure or recommend which surgeon is the most qualified for your specific procedure. The patient may consult the page Dr. Montesinos to confirm the capabilities, expertise and experience of our our Chief Orthopedic Surgeon. We are so confident that you will be satisfied with their credentials that we offer a guarantee (LINK TO GUArANTEE).
^top
I do not speak Spanish. How can I communicate with the physicians?
One of our multi-lingual assistants will accompany you to every medical consultation and to the clinic on the day of the procedure. The assistant will be your personal interpreter and, at the same time, will answer all your questions regarding medical treatments.
What if I must postpone my trip due to personal reasons?
If the patient must postpone the trip for personal reasons after the deposit was made (20% of the package's total cost), he/she may ask for a reschedule. Surgery Europa will stick to the original price for 6 months after the date from which the trip was postponed, but once that period elapses, the package's price could be modified. The deposit will be held through to the reschedule date and considered as payment on account. Visit the section Terms and Conditions of the Service to see the cancellation policy.
^top
What if in the pre-surgical consultation the physician resolves that I cannot undergo the treatment?
Surgery Europa most strongly recommends being completely forthright and asking all your questions before the trip, especially if you suffer from any diseases such as diabetes, cardiopathies or high blood pressure, that will call for special care in order to carry out the procedure.
If the procedure is cancelled by decision of the physician, we will abide by the cancellation policy. Visit the section Terms and Conditions of the Service to see the cancellation policy.
^top
What happens if there are complications?
In Spain, the law requires the patient to sign an informed consent, detailing all the possible, frequent and unfrequent surgical complications.
If any problem arises and the treatment needs to be changed, the physician will inform you of the options so that you will be able to make the best decision. If for any reason you are not able to make a decision, the physician will discuss the matter with the person you have assigned as your guardian.
You will be kept informed at all times and, if necessary, Surgery Europa will offer you the possibility of asking for a second opinion from another professional.
^top
What if I decide to leave from Spain earlier than recommended?
The physician decides the minimum time that the patient will need to stay in Spain in order to recover favorably. Surgery Europa will not be held responsible for the decisions made solely by the patient.
^top
What if I decide to stay longer in Spain?
If you wish to stay longer, you may get in touch either with your travel agency or the travel agentwe are used to work with in order to rearrange your trip.
^top